Privacy Policy EVO888 —
Member Data Protection & Privacy

01Privacy Policy Introduction & Scope

EVO888 is an online entertainment platform operating in Malaysia, providing Sports Betting, Live Casino, Slots, Fish Shooting Games, and various other games to registered members. As a responsible platform, evo888 takes every aspect of member privacy and personal data protection seriously.

This privacy policy explains in detail how evo888 collects, processes, stores, uses, and protects your personal data when you register, access, or use any services provided by the evo888 platform — whether through the official website at evo888.pw or via the evo888 mobile app.

By registering an account with evo888 or continuing to use our platform after these policy changes take effect, you are deemed to have understood and agreed to all terms contained in this privacy policy document. Please read this document carefully in its entirety before using our services.

02Personal Data Collected

EVO888 collects only the personal data strictly necessary for account management, transaction processing, legal compliance, and improving user experience. We collect only what is genuinely needed and will not request information beyond what platform operations require.

The types of data collected include:

All information provided by members must be accurate, complete, and up to date. EVO888 reserves the right to verify the accuracy of any information provided at any time through the established KYC verification process.

03Purpose of Personal Data Use

Personal data collected by evo888 is used for legitimate and transparent purposes. We will not use your data for purposes other than those stated below without obtaining your consent first.

• Account Management — Processes registrations, verifies identities, and manages member accounts securely and efficiently.
• Transaction Processing — Processes deposits, withdrawals, and fund transfers securely in accordance with member instructions.
• Legal Compliance — Fulfils legal obligations including anti-money laundering (AML) requirements and know your customer (KYC) procedures.
• Platform Security — Detects and prevents fraudulent activity, unauthorized access, and platform abuse.
• Service Improvement — Analyses usage patterns to improve the design, functionality, and performance of the evo888 platform.
• Service Communications — Sends important notifications related to accounts, transactions, security updates, and policy changes.
• Customer Support — Helps resolve inquiries, complaints, and technical issues submitted by members.
• Promotions & Marketing — Sends promotional offers and relevant bonus information to members who have agreed to receive them.

04Data Storage & Security

EVO888 employs high-grade security infrastructure to store and protect the personal data of all members. evo888 servers are protected by multiple layers of technical and organisational security controls, continuously updated to address the latest cybersecurity threats.

Security measures implemented by evo888 include:

• Data encryption in transit using TLS 1.3 protocol and 256-bit SSL.
• Data encryption at rest on servers using advanced encryption algorithms.
• Multi-layered firewall and intrusion detection and prevention systems (IDS/IPS) operating 24 hours a day.
• Role-based access control — only authorised staff may access specific data.
• Periodic data backups with full encryption for disaster recovery.
• Internal and external security audits conducted regularly by independent parties.
• Real-time suspicious activity monitoring with an automated alert system.

Member personal data is retained for as long as necessary to fulfil the original purpose of collection, or for the period required by applicable law — whichever is longer. Once the retention period expires, data will be securely deleted or anonymised.

05Data Sharing with Third Parties

EVO888 does not sell, rent, or disclose member personal data to third parties for marketing purposes without your consent. However, there are certain circumstances where evo888 needs to share personal data with selected third parties to enable the platform's services to operate smoothly.

Data sharing only occurs in the following circumstances:

• Payment Service Providers — Required transaction information is shared with approved payment processors and banking institutions to facilitate deposits and withdrawals.
• Game Providers — Minimum technical data required is shared with third-party game providers to ensure smooth gameplay sessions.
• Legal Compliance — Data may be disclosed to government authorities, law enforcement bodies, or regulatory agencies when required by law or court order.
• KYC Verification Services — Identity information is shared with approved identity verification service providers to meet compliance requirements.
• Professional Advisors — Where necessary, data may be shared with lawyers, accountants, or auditors bound by strict confidentiality obligations.

All third parties that receive evo888 member data are required to adhere to the same rigorous data protection standards as evo888, and the use of such data is strictly limited to its specified purpose.

06Cookies & Tracking Technologies

The evo888 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and gather analytical data that helps us improve our services. Cookies are small text files stored on your device when you browse the evo888 website.

Types of cookies used by evo888:

• Essential Cookies — Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Functional Cookies — Saves your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics Cookies — Collects anonymised information about how you use the evo888 platform to help us understand usage patterns and improve our services.
• Security Cookies — Used to detect suspicious activity, prevent fraud, and protect your account from unauthorized access.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality and user experience of the evo888 platform. For more information on managing cookies, please refer to your web browser documentation.

07Your Privacy Rights as a Member

As a member of the evo888 platform, you have certain rights regarding your personal data, which we fully respect. EVO888 is committed to ensuring these rights can be exercised easily and without unnecessary barriers.

• Right of Access — You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification — You have the right to request correction of inaccurate or outdated personal data via account settings or customer support.
• Right to Erasure — Under certain circumstances, you have the right to request deletion of your personal data, subject to legal obligations that may prevent complete removal.
• Right to Restrict Processing — You have the right to request that evo888 restrict the processing of your data under certain circumstances.
• Right to Data Portability — You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent — Where data processing relies on your consent, you may withdraw that consent at any time.

08Child Protection

The EVO888 platform is strictly for adult users aged 18 and above. Evo888 does not intentionally collect, process, or store any personal data from individuals under the age of 18.

Every new account registration goes through a strict age verification process as part of evo888's KYC procedures. Should evo888 find that a child's personal data has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who believe their children may have provided personal information to evo888 without consent are encouraged to contact our support team immediately. evo888 encourages parents to use parental control software to prevent children from accessing online gaming platforms.

09Changes to This Privacy Policy

EVO888 reserves the right to update or amend this privacy policy at any time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. Any changes will take effect immediately upon publication of the latest version on this page.

For material changes, evo888 will endeavour to notify members via in-platform notices or registered email. However, it remains your responsibility to review this privacy policy page periodically to ensure you are always aware of the latest applicable terms.

Continued use of the evo888 platform after any amendments are published will be considered acceptance of the updated privacy policy terms. The latest update date is displayed at the top of this page for your reference.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this privacy policy or how evo888 handles your personal data, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach the evo888 privacy team through the following channels:

• Live chat within the evo888 platform (available 24/7)
• Evo888 official email: [email protected]
• Evo888 official support Telegram

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex issues requiring further investigation, we will keep you informed of case progress within a reasonable timeframe.